If you have any questions please contact us at phone number +7 (495) 739-88-00, +7 (495) 401-14-44.
You can send us your request to the following address: Russia, 119049, Moscow, Mytnaya str., 1,
building 1, floor 2, premise I or to email bank@teleportbank.ru
Within 15 working days from the date of registration of the request, unless another deadline is established by the legislation of the Russian Federation, the Bank's specialists will send a response to the email or postal address you provided, with the exception of requests for which, in accordance with art. 30.1. of Federal Law No. 395-1 dated 02.12.1990 "On Banks and Banking Activities", the substantive response is not given by the bank.
In case you report suspected fraud, we will contact you immediately
Please note that in order to prevent the implementation of information security threats, the Bank's ability to receive emails from mail services whose domain name belongs to states unfriendly to the Russian Federation is limited.
АО "ТелеПорт Банк" сообщает о праве Клиента направить обращение финансовому уполномоченному в соответствии с Федеральным законом от 04.06.2018 № 123-ФЗ «Об уполномоченном по правам потребителей финансовых услуг".
